QUESTIONS RELATED TO THE ONLINE STORE

For questions and suggestions related to online purchase

Go to contact form

Phone: +44 20 3514 2096*
Fax: +44 20 3514 2097
*Standard rates, prices from mobile may vary
Monday to Friday from 8 am - 8 pm
Saturday from 10 am - 6 pm


OTHER QUESTIONS

For questions and suggestions related to our retail stores and the corporation

Go to contact form

Phone: +44 20 7554 5700*
Fax: +44 20 7554 5701
*Standard rates, prices from mobile may vary
Monday to Thursday from 8 am to 6 pm
Friday from 8 am to 5 pm

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Express Delivery

Express deliveries sent with UPS Express delivery generally takes 1 to 2 working days. Express delivery costs are £ 19.95 per parcel.

If you place your order before 11.00 am Monday to Friday, you will receive your package within the next 1 to 2 working days. Orders that are placed after 11 am on Friday will not be delivered before the following Tuesday. Weekends and regional/national holidays are exempt from Express Delivery.

If you are not at home when the package is delivered, a card will be left to inform you that delivery was attempted and your delivery will be automatically rescheduled for the following business days. You can also call UPS directly and arrange a pick up at a UPS location close by.