QUESTIONS RELATED TO THE ONLINE STORE

For questions and suggestions related to online purchase

Go to contact form

Phone: +44 20 3514 2096*
Fax: +44 20 3514 2097
*Standard rates, prices from mobile may vary
Monday to Friday from 8 am - 8 pm
Saturday from 10 am - 6 pm


OTHER QUESTIONS

For questions and suggestions related to our retail stores and the corporation

Go to contact form

Phone: +44 20 7554 5700*
Fax: +44 20 7554 5701
*Standard rates, prices from mobile may vary
Monday to Thursday from 8 am to 6 pm
Friday from 8 am to 5 pm

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Order Cancellation/ Changes

We are empowered but not obligated to accept your purchase order within seven days after receipt. If you want to change your purchase order within this period, this will be reviewed on a case-by-case basis. To this end, please call our Customer Service before receipt of the article.

Please note that we cannot make any changes after shipment confirmation has been sent. You can exercise your Right of withdrawal) after you receive the goods.