QUESTIONS RELATED TO THE ONLINE STORE

For questions and suggestions related to online purchase

Go to contact form

Phone: +44 20 3514 2096*
Fax: +44 20 3514 2097
*Standard rates, prices from mobile may vary
Monday to Friday from 8 am - 8 pm
Saturday from 10 am - 6 pm


OTHER QUESTIONS

For questions and suggestions related to our retail stores and the corporation

Go to contact form

Phone: +44 20 7554 5700*
Fax: +44 20 7554 5701
*Standard rates, prices from mobile may vary
Monday to Thursday from 8 am to 6 pm
Friday from 8 am to 5 pm

hidden anker

Faulty Goods

HUGO BOSS stands for high quality. However, if one of our products is faulty, you do have statutory liabilities and rights. To find out more about our product warranty, please visit our Terms and Conditions.

We only accept complaints for products that have been purchased at the HUGO BOSS Online Store. For information regarding returns of items purchased offline please visit our HUGO BOSS AG Kundenservice.

Please return the faulty goods to:

HUGO BOSS Online Store
Industriestr. 140
31275 Lehrte
Germany

Please contact Customer Service if you no longer have the free return label.