QUESTIONS RELATED TO THE ONLINE STORE

For questions and suggestions related to online purchase

Go to contact form

Phone: +44 20 3514 2096*
Fax: +44 20 3514 2097
*Standard rates, prices from mobile may vary
Monday to Friday from 8 am - 8 pm
Saturday from 10 am - 6 pm


OTHER QUESTIONS

For questions and suggestions related to our retail stores and the corporation

Go to contact form

Phone: +44 20 7554 5700*
Fax: +44 20 7554 5701
*Standard rates, prices from mobile may vary
Monday to Thursday from 8 am to 6 pm
Friday from 8 am to 5 pm

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General Information

You have the right to revoke the contract without giving reasons for a period of 30 (thirty) days (consequently, 14 [fourteen] days longer than the legally stipulated period).
Please consult our Instructions on withdrawal for more details.

Thank you for your understanding that we can only accept returns and complaints for articles which were purchased in the HUGO BOSS Online Store.
Returns or complaints for goods purchased in the HUGO BOSS Online Store are unfortunately not possible in retail shops.

If you wish to return articles purchased over-the-counter, please take it directly to the shop where you purchased it.