Please find additional information at the bottom of the page.



If our help pages do not contain the answers to your questions, please send us your enquiry via the Contact Form or contact us by phone. To enable us to respond to your enquiry as soon as possible, please choose a topic that best describes your enquiry.

Customer Service

For questions and suggestions related to online purchase

Phone: +44 20 3514 2096*
Fax: +44 20 3514 2097

*standard rates, prices from mobile may vary

Monday to Friday from 8 am to 8 pm
Saturday from 10 am to 6 pm


For questions and suggestions related to retail purchases

Phone: +44 20 7554 5700
Fax: +44 20 7554 5701

Monday to Thursday from 8 am to 6 pm
Friday from 8 am to 5 pm


For questions and suggestions related to the HUGO BOSS AG

Phone: +49 (0) 7123 94 80800
Fax: +49 (0) 7123 94 80292

Monday to Thursday
from 8 am to 6 pm
from 8 am to 5 pm


On our help pages you can easily find everything you need to know about HUGO BOSS and about making a purchase at the HUGO BOSS Online Store. Please choose from the following help topics:

hidden anker

General Information

We are offering a standard and express delivery service. In order to have your purchases conveniently delivered to a business address or different recipient, you have the option of providing a delivery address that is different to the payment address during the order process. The invoice is enclosed in your parcel and will not be sent separately. The HUGO BOSS Online Store only delivers within the UK mainland and to Northern Ireland. Please note that orders cannot be delivered to Channel Islands and the Isle of Man. Deliveries destined for remote areas may take longer and be subject to a surcharge.