Please find additional information at the bottom of the page.



CONTACT

If our help pages do not contain the answers to your questions, please send us your inquiry via the Contact Form or contact us by phone. To enable us to respond to your inquiry as soon as possible, please choose a topic that best describes your inquiry.

Customer Service Center

For questions and suggestions related to the online store:

Phone: 1-800-HUGOBOSS
(1-800-484-6267)

For your convenience, HUGO BOSS customer service is available 24 hours a day, 7 days a week.

HUGO BOSS Fashions Inc.

For questions and suggestions related to products and press:

Phone: 1-800-HUGOBOSS
(1-800-484-6267)

For your convenience, HUGO BOSS customer service is available 24 hours a day, 7 days a week.

The Company

For questions and suggestions related to the company and careers:

Phone: 1-800-HUGOBOSS
(1-800-484-6267)

For your convenience, HUGO BOSS customer service is available 24 hours a day, 7 days a week.

Help

On our help pages you can easily find everything you need to know about HUGO BOSS and about making a purchase at the HUGO BOSS Online Store. Please choose from the following help topics:

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Free Basic Alterations


The alterations listed below are considered basic alterations and are offered as a service free of charge for Full Price items. An alteration charge will apply for items purchased on sale or at a discount. Additional alterations are available with our in-store tailors for a fee.

Please present your online receipt to a Hugo Boss Sales Associate when requesting alterations. We will be unable to extend complimentary alterations on purchases without a receipt.

Alterations are available at all non-outlet HUGO BOSS store locations. HUGO BOSS outlet stores do not offer alteration services.

Mens
Jackets (Non-leather only) Trousers
Shorten/Lengthen Sleeves Adjust Waist
Take in from Side Seams Alter Seat
Take in from Center Seam Alter Crotch
Lower Collar Plain Bottoms (unfinished)
Lower Collar / Shoulder Points Plain Bottoms (finished)
Add / Change Shoulder Pad Create Cuffs
Move Button  
Close Button Holes in arm (ea)  
  Leather Trousers
Coats Shorten
Adjust Sleeves  
Adjust Sleeves (fancy) Shirts
Take in Sides Adjust sleeves


Womens
Skirts / Dresses Trousers
Shorten / Lengthen Adjust Waist
Shorten / Lengthen (pleated) Alter Seat
Waist Alter Crotch
Sides Plain Bottoms (unfinished)
Sleeves Plain Bottoms (finished)
Sleeves (fancy) Create Cuffs
   
Jackets Coats
Shorten / Lengthen Sleeves Adjust Sleeves
Take in Side Seams Take in Sides
Take in Center Seam  
Lower Collar Blouses / Tops
Lower Collar / Shoulder Points Adjust Sleeves
Add / Change Shoulder Pad  
Move Button Leather Trousers
Closed Button Holes in arm Shorten