Customer Care

Delivery Methods and Time

All orders are shipped from our distribution centre in Germany. Orders are processed Monday to Friday, excluding weekends and holidays.

Please note that depending on your location we offer free shipping for orders above a certain threshold.

Please use the below chart as a guide to estimate the delivery time of your order unless otherwise stated during checkout.

When special offers apply to delivery costs of your order, these will be shown during checkout process when choosing the delivery method.

Country

Standard delivery*

Express delivery*

Free delivery threshold

Delivery time

Cost

Carrier

Delivery time

Cost

Carrier

Standard delivery

Express delivery

Bahrain

n/a

n/a

n/a

Approx. 4 business days

9 .د.ب

DHL Express

n/a

50 .د.ب

Egypt

n/a

n/a

n/a

Approx. 4 business days

370 £

DHL Express

n/a

2000 £

Kuwait

n/a

n/a

n/a

Approx. 4 business days

7,50 د.ك

DHL Express

n/a

40 د.ك

Oman

n/a

n/a

n/a

Approx. 4 business days

9 ﷼

DHL Express

n/a

50 ﷼

Saudi Arabia

n/a

n/a

n/a

Approx. 4 business days

90 ﷼

DHL Express

n/a

500 ﷼

UAE

n/a

n/a

n/a

Approx. 4 business days

90 ﷼

DHL Express

n/a

500 ﷼

*Fees and delivery times may vary during special events or offers.