FREQUENTLY ASKED QUESTIONS
Delivery Methods and Time
All orders are shipped from our distribution centre in Germany. Orders are processed Monday to Friday, excluding weekends and holidays.
Please note that depending on your location we offer free shipping for orders above a certain threshold.
Please use the below chart as a guide to estimate the delivery time of your order unless otherwise stated during checkout.
When special offers apply to delivery costs of your order, these will be shown during checkout process when choosing the delivery method.
|
Country |
Standard delivery* |
Express delivery* |
Free delivery threshold |
|||||
|
Delivery time |
Cost |
Carrier |
Delivery time |
Cost |
Carrier |
Standard delivery |
Express delivery |
|
|
Bahrain |
n/a |
n/a |
n/a |
Approx. 4 business days |
9 .د.ب |
DHL Express |
n/a |
50 .د.ب |
|
Egypt |
n/a |
n/a |
n/a |
Approx. 4 business days |
370 £ |
DHL Express |
n/a |
2000 £ |
|
Kuwait |
n/a |
n/a |
n/a |
Approx. 4 business days |
7,50 د.ك |
DHL Express |
n/a |
40 د.ك |
|
Oman |
n/a |
n/a |
n/a |
Approx. 4 business days |
9 ﷼ |
DHL Express |
n/a |
50 ﷼ |
|
Saudi Arabia |
n/a |
n/a |
n/a |
Approx. 4 business days |
90 ﷼ |
DHL Express |
n/a |
500 ﷼ |
|
UAE |
n/a |
n/a |
n/a |
Approx. 4 business days |
90 درهم |
DHL Express |
n/a |
500 درهم |
*Fees and delivery times may vary during special events or offers.
