Customer Care

Delivery status

As soon as your package has left our warehouse, you will receive a dispatch notification by email. With your dispatch notification, you will receive a parcel tracking number, with which you can track the status of your order online. Use the link in your email or go directly to:

Parcel Tracking

Please note that the parcel tracking number is activated approx. 1 working day after leaving the warehouse. If the number does not work straight away, try again a little later.

Registered customers can also view the status of their order via their customer account under “Order History”.