Customer Care

General Information

You can conveniently shop around the clock at the HUGO BOSS Online Store. Please be aware that we cannot accept orders made by e-mail, letter, phone or fax.

Purchases made online are restricted to consumers only, i.e., individuals, who purchase something neither for commercial purposes nor for independent professional activity, and who can provide a delivery address in the country of the respective online shop.
For this reason, it is not possible to claim tax back on purchases made on In case of returns you might be able to claim back taxes.

Unfortunately, gift wrapping and shopping bags are unavailable at this time.