FREQUENTLY ASKED QUESTIONS

Delivery Methods and Time

We partner with DPD for all standard deliveries and DHL for all express deliveries within Portugal.

All orders are shipped from our distribution centre in Germany. Orders are processed Monday to Friday, excluding weekends and holidays.

Please use the below chart as a guide to estimate the delivery time of your order unless otherwise stated during checkout.

When special offers apply to delivery costs of your order, these will be shown during checkout process when choosing the delivery method.

Delivery method Delivery time Cost
Express Approx. 3-4 business days 19.95 €*
Standard Approx. 5-6 business days 0.00 €*

Please note: shipping to the following areas in Portugal (Azores and Madeira) is only available using the express method, and will take approximately 7-9 business days.

*Fees and delivery times may vary during special events or offers.