FREQUENTLY ASKED QUESTIONS

General Coronavirus Information

Our online store remains open us usual.

IMPORTANT NOTICE

Due to the current Covid-19 situation home deliveries are currently not available from PostNord and your package will be rerouted to a parcelshop nearby. Please use the tracking to find out the parcelshop your order was shipped to.

Due to the containment measures in effect, your local newspaper kiosks and other small businesses, where the courier service has pick-up points or parcel shops may be closed. If the location is closed, naturally deliveries & return drop offs are not possible & service is expected to resume once the establishment reopens.

We therefore request our customers to kindly check if the location is open, before proceeding to collect or return their order(s).


OUR CUSTOMER CARE SERVICE

For questions and suggestions related to online purchase

Monday to Friday 09:00 - 20:00
Telephone: +46 (0) 8 519 92 866

E-mail: service-se@hugoboss.com