Customer Service

Express Delivery

Express deliveries sent with UPS Express delivery generally takes 1 to 3 working days. Express delivery costs are £ 19.95 per parcel.

Delivery within 1-2 working days (Mon–Fri) for orders made between Monday and Friday before 10 a.m.  Weekends and regional/national holidays are exempt from Express Delivery.

Please note that orders placed at the weekend or bank holidays (in the federal state of Baden-Württemberg in Germany) will be processed on the first working day that follows.

Please be aware that deliveries destined for remote areas or Isles may take longer.

If you are not at home when the package is delivered, a card will be left to inform you that delivery was attempted and your delivery will be automatically rescheduled for the following business days. You can also call UPS directly and arrange a pick up at a UPS location close by.