Customer Care

Product availability

How do I know if an item is available?

The product view displays all of the items that are available at the time of your visit. Any sizes that are out of stock will be inactive, highlighted in grey. In some cases where items are sold out, we may be obliged to cancel the order due to unavailability.

In rare cases, for example during sales or promotional periods, several customers may simultaneously place an order successfully for the same item, which will then be out-of-stock. If this occurs, we will inform you via email about the missing item. The item will then be removed from your order and a refund will be processed automatically.