To receive your gifts in time for Christmas,
please order before 9.59pm on 17 December using free Standard delivery.
To receive your gifts in time for Christmas, order by 9.59pm on 17 Dec.
Holiday service for BOSSHoliday service for BOSS
Making Christmas Easy
Our services for you

Whether you're searching for gifts or for the perfect party look, we want to make the festive period run as smoothly as possible for you. Our order, delivery and return services will ensure a stress-free holiday season.

In time for Christmas
  • Holiday ServicesHoliday Services

    To ensure that you receive your gifts in time, please order by the dates and times below.

  • DeliveryDelivery
    Free standard delivery

    • When using Standard Delivery, please order before 9.59pm on 17 December to receive your items before Christmas.

  • DeliveryDelivery
    Express Delivery for £19.95

    • When using Express Delivery, please order before 9.59am on 20 December to receive your items before Christmas.

  • Click & CollectClick & Collect
    Click & Collect

    Pick up your order at your convenience. Use Click & Collect and have your order sent to your nearest participating store to be collected whenever suits you.

    Orders will be delivered to your preferred store. Please note: Only the person who places the order may pick up the parcel. Please bring your personal ID or shipping confirmation mail with you, so that the store employee can identify you.

    Pick Up

    To receive your gifts in time for Christmas at your preferred BOSS Store, please order before:

    • 9.59pm on 17 December using complimentary Standard Delivery.
    • 9.59am on 20 December using Express Delivery (£19.95).

    Try On

    To receive your gifts in time for Christmas at your preferred BOSS Store, and in order to allow enough time for a Try On appointment, please order before:

    • 9.59pm on 14 December using complimentary Standard Delivery.
    • 9.59am on 19 December using Express Delivery (£19.95).

  • Extended returns policyExtended returns policy
    Extended free return period

    If you change your mind for whatever reason, return your item for free. Just use the return sticker included with the package and we will cover the costs. If the sticker is missing, please use the return label print option or contact our Customer Service.

    We are happy to offer an extended return policy for Christmas.

    • For all orders placed between 1 November and 10 December 2018 , HUGO BOSS online offers an extended time period for withdrawals/cancelations, running up to 70 days until 11 January 2019. Please see our T&C for more information about your right of withdrawal and cancellation.
    • Our regular 30-day return policy will resume on orders placed from 11 December 2018 onwards.

HUGO BOSS Customer Service
  • Customer ServiceCustomer Service

    Our Customer Service team will be happy to assist you with any queries. Lines are open from Monday to Saturday between 7am and 8pm, and on Sunday between 9am and 7pm.

    You can also contact us via our contact form

    +44 20 3885 0593

    Over the holiday period, our Customer Service team is available to you at the following times:

    24 December: 7am-1.30pm
    25 December: closed
    26 December: 9am-7pm

    31 December: 7am-1.30pm
    1 January: closed

Live Chat
  • Live ChatLive Chat

    With the festive season upon us, we are here to help you find the perfect gifts for your loved ones. Whether you need inspiration or style advice, talk to a HUGO BOSS specialist on Live Chat. This service is available between 7am and 8pm, Monday to Saturday and between 9am and 6pm on Sunday.

    Over the holiday period, our Live Chat is available at the following times:

    24 December: 7am-1.30pm
    25 December: closed
    26 December: 9am-7pm

    31 December: 7am-1.30pm
    1 January: closed

Find the perfect gift

Looking for gift inspiration this festive season? From fragrance to watches, discover something special for him or her with our Gift Finder.

Find the perfect gift

Looking for gift inspiration this festive season? From fragrance to watches, discover something special for him or her with our Gift Finder.

 HUGO BOSS Store interior HUGO BOSS Store interior

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