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Making Christmas Easy
Our services for you

The holidays race towards us. Even though it’s the same date every year, thanks to our busy lifestyles, Christmas always seems to arrive early. BOSS celebrates the fast festive pace with a range of services to help you with all your preparations. Whether you're searching for gifts or for the perfect party look, we want to make the festive period run as smoothly as possible for you. Make it a holiday in the fast lane with a little help from our special services.

in time for the holidays
  • dd

    The last days of the holiday season are a very busy time, and deliveries may take slightly longer than usual. Our final order dates for Christmas and New Year’s Eve ensure that you will receive your gifts in time.

  • DeliveryDelivery
    Free standard delivery

    • To receive your gifts in time for Christmas, please order before 09:59pm on 18 December using Standard Delivery.
    • To receive your delivery in time for New Year’s Eve, please order before 09:59pm on 21 December using Standard Delivery.

  • DeliveryDelivery
    Express delivery

    Our express delivery service is available for £19.95.

    • To receive your gifts in time for Christmas, please order before 9:59am on 20 December using our Express Delivery service.
    • To receive your delivery in time for New Year’s Eve, please order before 9:59am on 27 December using our Express Delivery service.

  • Click & CollectClick & Collect
    Click & Collect

    Pick up your order at your convenience. Use Click & Collect and have your order sent to your nearest participating store to be collected whenever suits you.

    Orders will be delivered to your preferred store. Please note: Only the person who places the order may pick up the parcel. Please bring your personal ID or shipping confirmation mail with you, so that the store employee can identify you.

    • Delivery before Christmas: place your order before 09.59pm on 18 December

    • Delivery before New Year’s Eve: place your order before 09.59pm on 21 December

  • Extended returns policyExtended returns policy
    Free returns

    If you change your mind for whatever reason, return your item for free within 30 days. Just use the return sticker included with the package and we will cover the costs. If the sticker is missing, please contact our Customer Service.

multiple payment options
  • Multiple payment optionsMultiple payment options
    Choose the payment method that is most convenient for you:

    - Credit card (Amex, VISA, Mastercard)

    - PayPal

    We protect your personal data with proven encryption and security procedures.

hugo boss customer service
  • Customer ServiceCustomer Service

    Our Customer Service team will be happy to assist you with any queries. Lines are open from Monday to Saturday between 7am and 9pm, and on Sunday between 9am and 7pm.

    You can also contact us via our contact form

    +44 20 3514 2096

    Over the holiday period, our Customer Service team is available to you at the following times:

    24 December: 9am-1:30pm
    25 December: closed
    26 December: 9am-7pm

    31 December: 9am-1:30pm
    1 January: closed

live chat
  • Live ChatLive Chat

    With the festive season upon us, we are here to help you find the perfect gifts for your loved ones. Whether you need inspiration or style advice, talk to a HUGO BOSS specialist on Live Chat. This service is available between 7am and 9pm, Monday to Saturday and between 9am and 6pm on Sunday.

    Over the holiday period, our Live Chat is available at the following times:

    24 December: 9am-12:30pm
    25 December: closed
    26 December: 9am-6pm

    31 December: 9am-12:30pm
    1 January: closed

Find the perfect gift

Looking for gift inspiration this festive season? From fragrance to watches, discover something special for him or her with our Gift Finder.

Find the perfect gift

Looking for gift inspiration this festive season? From fragrance to watches, discover something special for him or her with our Gift Finder.

 HUGO BOSS Store interior HUGO BOSS Store interior

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