Meissen StudioMeissen Studio
Making the holiday season easy
Our services for you

Whether you're searching for gifts or for the perfect party look, our order, delivery and return services will ensure a stress-free holiday season.

IN TIME FOR CHRISTMAS

To ensure that you receive your gifts in time, please order by the dates and times below.

  • DeliveryDelivery
    Free standard delivery

    • When using Standard Shipping, please place your order by end of day December 18th to receive your items before Christmas.

  • DeliveryDelivery
    2nd Day Express Delivery

    • When using 2-Day Shipping, please place your order by end of day December 19th to receive your items before Christmas.

  • DeliveryDelivery
    Next Business Day Delivery

    • When using Next Day Shipping, please place your order by end of day December 22nd to receive your items before Christmas.

  • Click & CollectClick & Collect
    Ship to Store

    Pick up your order at your convenience. Select Ship to Store at checkout and have your order sent to your nearest participating store to be picked up at your convenience.

    Orders will be delivered to your preferred store. Please note: Only the person who places the order may pick up the order. Please bring your personal ID or shipping confirmation email with you, so that the store employee can identify you.

    Pick Up

    To receive your gifts in time for Christmas at your preferred BOSS Store, please order by:

    • December 18th using Standard Shipping.
    • December 19th using Express Shipping.

  • Extended returns policyExtended returns policy
    Extended free return period

    Merchandise purchased from the HUGO BOSS Online Store may be returned to the online store via the free prepaid shipping label included with your original order. You may also return your order at a local non-outlet HUGO BOSS store location. To request a new return label, please email us at service-us@hugoboss.com.

    We are happy to offer an extended return policy for Christmas.

    • Any items unworn, unwashed and unaltered (including engraved and monogrammed) purchased from the HUGO BOSS online store or received as a gift between November 14, 2019 and December 31, 2019 can be returned via mail to the Hugo Boss Online Returns Department for a refund until January 31, 2020.
    • Our regular 30-day return policy will resume on orders placed from January 1, 2020 onwards.

HUGO BOSS CUSTOMER SERVICE

  • Customer ServiceCustomer Service

    Our Customer Service team will be happy to assist you with any inquries. Call us at 1-800-484-6267 24 hours, 7 days a week or via our contact form.

  • Live ChatLive Chat
    Live Chat

    With the festive season upon us, we are here to help you find the perfect gifts for your loved ones. Whether you need inspiration or style advice, talk to a HUGO BOSS Style Advisor on Live Chat. This service is available Monday-Sunday between 9am and 11pm EST.

 HUGO BOSS Store interior HUGO BOSS Store interior

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