Customer Care

When exactly will my credit card be charged?

Payment will be taken once you have placed your order successfully. In order to avoid delays in processing your order, please ensure that your name, card number, expiration date and security code are entered correctly as displayed on your card.

What is a CVN or CVV code?

CVN or CVV is a 3 digit security code printed over the top of the signature field on the back of your MasterCard or VISA. On American Express, it is a 4-digit security code printed on the front of the card, to the right above your card number.