Customer Care

General Information

We offer several payment methods to ensure that shopping at the HUGO BOSS Online Store is both secure and convenient.

• VISA

• MasterCard

• American Express

• Paypal

• Apple Pay

We use certified encryption technology to protect your data from unauthorized access by third parties. Your order and credit card details are transmitted to us in encrypted form, using SSL (Secure Socket Layer) and 3D Secure procedures. All personal information is handled confidentially.

3D Secure for Visa, Mastercard and American Express
As of 1 January 2021, the EU's revised Payment Services Directive (PSD2) regulating the authentication of online payments will go into effect. PSD2 introduces Strong Customer Authentication (SCA), which contains several new requirements for the security of online payments.

For this reason, you will be asked to confirm your identity during the payment process as an extra step. This additional step is required to ensure it is really you making the payment, thus providing additional protection against fraudulent activity. Please note that once SCA becomes mandatory, unauthenticated transactions may be declined. To protect your data from unauthorised access by third parties, we use tested encryption technologies.