AusPost Express : $15 AUD
AusPost Standard Shipping : $10 AUD
Complimentary AusPost Standard Shipping for all orders above: $150 AUD

1. Fragrances, smartwatches and personalised products will only be shipped with standard shipping.
2. Special offers applied to delivery costs of your order are shown during the checkout process when choosing the delivery method.

Please refer to the table below as a guide to estimate the delivery time for your order. All orders are shipped from our warehouse in Sydney NSW, and are processed Monday to Friday, excluding weekends and public holidays. Delivery times may vary depending on your location.

Please note:

Fragrances and smartwatches are only eligible for standard shipping.

Any special offers applied to delivery costs will be displayed during the checkout process when selecting your delivery method.

All orders are shipped from Sydney, Australia.

We partner with Australia Post for all deliveries.

Please note, if you live in a remote area that Australia Post does not service, they may forward your parcel to a third party local courier who will deliver it to you, or deliver the item to your local Post Office for collection.

Orders may be shipped directly to your Home or Work address, PO box, Parcel Lockers and Australia Post Offices.

The invoice is sent to you at the email address provided.

Certain product categories, such as perfumes and watches, cannot be shipped to specific regions* (e.g., Tasmania) due to delivery restrictions. These restrictions may be related to regulatory, logistical, or carrier limitations. If an item in your order cannot be delivered to your selected shipping address, this will be indicated during the checkout process, and the order cannot be completed for the restricted item(s).

* Norfolk Island (External Territory (NSW), Postcode 2899), Christmas Island (External Territory, 6798), Cocos (Keeling) Island (External Territory, 6799), Lord Howe Island (NSW, 2898), Hamilton Island (QLD, 4803), Magnetic Island (QLD, 4819), Kangaroo Island (SA, 5220,5221,5222,5223), Groote Eylandt (Alyangula) (NT, 0885), Galiwinku (Elcho Island) (NT, 0822), Horn Island (QLD, 4875), Thursday Island (QLD, 4875), Tiwi Islands (Bathurst & Melville) (NT, 0822), Rottnest Island (WA, 6161), Tasmania (TAS, 7000-7999)
 

Click & Collect is not available for personalised products. Express Delivery is not available for perfumes, smartwatches and personalised products.

Australia Post will hold your parcel for 10 business days. If you can't pick it up within that time, the parcel will be returned to sender.

Please note, when you collect your parcel from your local post office, you will be required to present an ID. You'll need to show that you're either the person it's addressed to (the 'addressee') or someone authorized to collect it on their behalf.

You will receive a notification when your parcel arrives at your chosen Parcel Locker. You can collect it any time within the next 48 hours using the access code provided in your notification. Parcel Lockers are accessible 24/7, so you can pick up your order whenever it's most convenient to you.

At the checkout page, click on the Collection Point section and choose an Australia Post Office or Parcel Locker as your delivery preference. You will then need to search for and select the best pickup location for you. Once your order is shipped, you will receive an email with the tracking details and pick-up information.

We recommend to download the AusPost app and login using the same email addess as you used to place your order. This way you can receive updates about the delivery and pick-up via the app.

All orders require a signature upon delivery, unless otherwise authorised by you.

We would recommend opting for the Parcel Locker option if you are not available to sign for your parcel during the usual delivery hours. Parcel lockers are accesssible 24/7, please use the parcel locker option at checkout to find the closest one to you.