FREQUENTLY ASKED QUESTIONS

How are refunds issued for a purchase made online?

Refunds may only be issued via the same method that was utlised for payment of the original order. 

 

How long does it take for a refund to be issued?

Once we have processed your return, you will receive an automated refund notification via email.

However, the time taken for the refund to arrive in your bank or credit card account may vary and depends upon the speed of your bank's processing procedures. We recommend that you contact your bank or financial institution for more precise information.