Customer Service

Free Basic Alterations

The alterations listed below are considered basic alterations and are offered as a service free of charge for full price and sale items. Additional alterations are available with our in-store tailors for a fee.

Please present your www.hugoboss.com receipt to a Hugo Boss Sales Associate when requesting alterations. We will be unable to extend complimentary alterations on purchases without a receipt.

Alterations are available at all non-outlet HUGO BOSS store locations. HUGO BOSS outlet stores and shops inside of Macy’s and Saks Fifth Avenue do not offer alteration services.

Mens
Trousers
Plain Bottoms (unfinished)

 

Womens
Trousers
Plain Bottoms (unfinished)

In addition to the above, HUGO BOSS Experience members receive the below alteration services free of charge.
    Suits
      Jacket Sleeves
        Pants

        Sport Jackets
          Jacket Sleeves

          Suit Separate
            Jacket Sleeves
              Pants

              Dress Shirts
                Sleeves

              Fee Alterations

              Additional alterations are available with our in-store tailors for a fee.

              Alterations are available at all non-outlet HUGO BOSS store locations. HUGO BOSS outlet stores and shops inside of Macy’s and Saks Fifth Avenue do not offer alteration services.

               
              Jackets (Non-Leather Only)
              Shorten/Lengthen Sleeves
              Take in from Side Seams
              Take in from Center Seam
              Shorten Jacket
               
              Trousers
              Adjust Waist
              Taper Leg
              Plain Bottoms (finished)
              Create Cuffs
               
              Coats
              Adjust Sleeves
              Take in Sides
              Shorten Coat
               
              Shirts
              Adjust Sleeves
              Take in Sides
              Remove Pocket
               
              Skirts/Dresses
              Shorten/Lengthen
              Sleeves
              Replace Zipper