Customer Service

General Information

Take your time and try the articles on comfortably at home and in combination with your favourite pieces. Should you not like a particular item or if it doesn’t fit, you have the right to revoke this contract without reason for a period of 30 days, 14 days longer than the legally stipulated period. The cooling-off period is 30 days from the day on which you (or a third party nominated by you, other than the carrier) took possession of the goods.

Purchase agreements, which you have entered into on the HUGO BOSS Online Store, United Kingdom, may be cancelled using the form attached here as a PDF. We shall confirm the cancellation immediately upon receipt of the same by email.

Cancellation form

You can find the legal details and further information about your cancellation rights in our general terms and conditions (§ 7 Right of Withdrawal).