Customer Care

How can I purchase a gift card online?

Gift cards are currently unavailable on hugoboss.com. However, you may purchase gift cards at a BOSS or HUGO store.

How can I redeem a gift card online?

At this time, gift cards may only be redeemed at a BOSS or HUGO store.

What is an online voucher?

An online voucher is a transaction type worth a certain monetary value, and may be sent to a customer for a specific and unique reason. A voucher includes a code which may be redeemed at the time of checkout. Depending on the voucher, an applicable benefit like a discount may apply to your order.

How do I redeem an online voucher?

Vouchers may be redeemed as partial payment in the shopping bag. 

To redeem your voucher, please click on the shopping bag icon on the top right corner of the page. Within this section, scroll down to where you see the question ‘Would you like to redeem a voucher?’ Enter your code here, and tap on the arrow pointing right to complete the checkout.

Please note that the conditions of the respective promotion apply, e.g. the validity period. 

Only one voucher may be used per order and is non-transferable. Online vouchers are issued for exclusive use in our online store.  

What is the minimum order value?

The minimum order value is £25 after deducting the value of the voucher code, i.e. if you are trying to redeem a £50 voucher, your total shopping bag value needs to be £75.