Whether you're searching for gifts or for the perfect party look, we want to make the festive period run as smoothly as possible for you. Our order, delivery and return services will ensure a stress-free holiday season.
To ensure that you receive your gifts in time, please order by the dates and times below.
Pick up your order at your convenience. Use Click & Collect and have your order sent to your nearest participating store to be collected whenever suits you.
Orders will be delivered to your preferred store. Please note: Only the person who places the order may pick up the parcel. Please bring your personal ID or shipping confirmation mail with you, so that the store employee can identify you.
To receive your gifts in time for Christmas at your preferred BOSS Store, please order before:
To receive your gifts in time for Christmas at your preferred BOSS Store, and in order to allow enough time for a Try On appointment, please order before:
If you change your mind for whatever reason, return your item for free. Just use the return sticker included with the package and we will cover the costs. If the sticker is missing, please use the return label print option or contact our Customer Service.
We are happy to offer an extended return policy for Christmas.
Our Customer Service team will be happy to assist you with any queries. Lines are open from Monday to Saturday between 8am and 8pm, and on Sunday between 10am and 5pm. You can reach us by telephone on or via our .
Over the holiday period, our Customer Service team is available for you at the following times:
24 December: 8am-4pm
25 December: closed
26-28 December: 8am-8pm
29 December: 10am-5pm
30 December: 8am-8pm
31 December: 8am-4pm
1 January: closed
With the festive season upon us, we are here to help you find the perfect gifts for your loved ones. Whether you need inspiration or style advice, talk to a HUGO BOSS specialist on Live Chat. This service is available between 7.30am and 5pm, Monday to Friday.
For the holiday period, our Live Chat is available over normal working days, not bank holidays. The times are as follows:
24-26 December: closed
28 December: 9am-5pm
31 December: closed
1 January: closed